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Frequently Asked Questions

TD Bank-CARES Affinity Program Information
Affinity Program Flyer (PDF)

How much of a donation will CARES receive from TD Bank?  
TD Bank will calculate their donation based on 1/4% of the average daily balance of all interest-earning accounts, and 1/2% of the average daily balances of all non-interest-earning accounts of all those who linked their accounts to CARES’ affinity program.  In order to receive the donation, however, CARES must have at least 50 households participating. Your participation is important! 

Will any of my funds be withdrawn by TD Bank for use by CARES Foundation?  
Absolutely not.  The donation that CARES receives is a donation from TD Bank, not money from your accounts.

What types of accounts qualify for this program?  
Personal:  Checking, Savings, Money Market, CD and Retirement;
Business: Checking
If you have multiple accounts at TD Bank - all will count for the program. (Mortgages and home equity loans do not count for this program, nor do TD Ameritrade accounts.) 

Is this program available for businesses or just individuals?    
Yes, however for businesses, only their checking accounts qualify.

Will CARES know who has asked the bank to make this donation?   
No, your name and information will remain confidential. This program is entirely managed by TD Bank.  TD Bank will NOT release to us the names of anyone who has made this request.  Periodically TD Bank will notify us of the TOTAL number of accounts that have signed up, and the TOTAL amount of the all the deposits.   

What if I open an account at TD Bank, link to the affinity program, but then I close my account?    
CARES will receive a donation from TD Bank equal to the % of your average daily balance for the time you had the account.  

Does it matter which TD Branch I bank with?
NO!  As long as you have a TD Bank account in the US you can make the request.  So please encourage your relatives, friends, and business partners in any of the states in which TD Bank is located to call  888-751-9000 and ask the bank to support CARES Foundation.   (TD Bank has branches up and down the east coast from Maine through Florida.)

**How do I contact TD Bank to sign up for this program?  
Call or visit any TD Bank and ask to have your accounts linked to CARES Foundation’s Affinity Membership Program #A2332. Call  TD Bank’s customer service at: 888-751-9000.  They are available 24/7.

Can people who are not CARES members participate? 
YES! Please ask your friends and family to join as well.  The more people who join, the greater the donation TD Bank will make to CARES. Please give them our flyer with this FAQ list. 

Still have questions? 
Call the CARES Foundation office and speak to a staff member: 908-364-0272 or email: