Fall 2006                                                    CARES Foundation, Inc.
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Quest Indigent Patient Program Helps with Lab Costs

As many families know, managing the medical costs of CAH can be difficult—especially when without health insurance. Quest Diagnostics’ Indigent Patient Program is designed to help uninsured patients who cannot afford to pay for their clinical laboratory testing manage their laboratory costs.


• The program is available to uninsured patients who cannot afford to pay their bill.
• Certain information, such as your W-2, is required to verify your income.
• Those eligible for federal food stamps, Medical Assistance, or the Hill-Burton Program will qualify.
• You may be required to submit proof of your eligibility for one or more of these programs.

If you do not currently qualify for these programs, Quest will take into account your income and family unit size based on guidelines provided by the US Department of Health and Human Services. These guidelines are updated on an annual basis and are available at the HHS website.

Because of certain federal and state regulations, Quest cannot waive co-payments or deductibles from insurance companies. Therefore, Quest’s Indigent Patient Program is only available to patients who do not have health insurance coverage.

How to Apply

If you cannot afford to pay your bill and you are uninsured, call the telephone number listed on your invoice. Ask the Billing Representative for a Quest Diagnostics Indigent Patient Program application. Return the application to Quest within 30 days of receipt, so that they can place your bill on hold while they make their determination.

Based on your request and financial income, Quest will work with you to determine whether or not you qualify for their program. They will notify you whether or not you qualify for financial assistance from Quest Diagnostics and indicate what portion of the invoice has been credited. If you do not qualify, they will develop a payment schedule for you. For more information on this program, please visit http://www.questdiagnostics.com/patient/indigent_program.html.


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